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6420 Coachlight Drive Suite 200, Des Moines, IA 50266
515.221.9999
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Coachlight Clinic & Spa Careers Des Moines

Current Job Openings

  • Massage Therapist
    POSITION: Massage Therapist
    SUPERVISED BY: Spa Manager

    QUALIFICATIONS:

    • High School diploma or the equivalent required
    • Have and maintain a current state license in massage therapy in Iowa
    • Minimum one year experience providing massage services in a salon or luxury spa environment
    • Proficient in all components of massage therapy, e.g., anatomy, physiology, body mechanics and various types of massage
    • Excellent personal appearance and communication skills with a friendly, congenial personality
    • Ability to work in a high-volume, busy service environment while maintaining composure and focus on the client
    • Computer/phone/typing experience required
    • Trustworthy and responsible
    • Excellent telephone etiquette
    • Warm, enthusiastic and hospitable personal manner
    • Good organizational skills and detail orientation
    • Confidence in abilities and experience in dealing with client relations
    • Ability to convey a positive attitude in all dealing with others, whether clients or staff members

    RESPONSIBILITIES:

    • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices
    • Be flexible with your schedule, supporting the needs of the spa
    • Attend regular department meetings
    • Stay current on the latest thinking pertinent to the massage/body treatment department and become well-versed and trained in its application
    • Explain products and reasons for the prescribed body treatment to clients
    • Prepare massage equipment and supplies daily as directed
    • Maintain supply and treatment areas as directed
    • Submit supply requests to the Spa Manager in a timely fashion to ensure proper product availability for clients
    • Ensure a pleasant visit for each client and maintain effective client relations
    • Be a patient, courteous listener, and treat all sensitive personal medical information on clients in strictest confidence
    • Be knowledgeable and informed regarding all spa, general clinic and spa programs and services
    • Maintain the cleanliness and neatness of the massage and body treatment areas and spa facilities as directed
    • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
    • Report for scheduled shifts promptly and be prepared for work
    • Work cooperatively and professionally with all departments
    • Promote and execute effective retail sales
    • Promote positive client relations for all clients by providing prompt, courteous and efficient service
    • Maintain personal appearance and grooming standards consistent with the management’s standards
    • Report any problems incurred immediately to the Spa Manager
    • Work diligently to support the Coachlight Skin Clinic & Spa hospitality and team philosophy throughout the facility
    • Comply with all departmental and company policies including HIPAA
    • Maintain confidentiality of all Coachlight Skin Clinic and Spa proprietary information
    • Promote positive client relations for all clients by providing prompt, courteous and efficient service
    • Resolve client complaints in a manner which promotes positive client relations
    • Maintain accurate property information through daily use of email and other forms of communication

    NOTE: All duties and requirements stated above are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor.

  • Spa Aesthetician
    POSITION: Spa Aesthetician
    SUPERVISED BY: Spa Manager

    QUALIFICATIONS:

    • High School diploma or the equivalent required
    • Have and maintain a current Iowa Aesthetics license
    • Must be skilled in all aspects of proper skin care and waxing
    • Minimum one year experience as an aesthetician working in a salon or luxury spa environment
    • Ability to work in a high-volume, busy service environment while maintaining composure and focusing on the client
    • Excellent personal appearance and communication skills with a friendly, congenial personality
    • Computer/phone/typing experience required
    • Trustworthy and responsible
    • Excellent telephone etiquette
    • Warm, enthusiastic and hospitable personal manner
    • Good organizational skills and detail orientation
    • Confidence in abilities and experience in dealing with client relations
    • Ability to convey a positive attitude in all dealing with others, whether clients or staff members

    RESPONSIBILITIES:

    • Provide consistent professional facial treatments in accordance with spa protocols and accepted certification practices
    • Be flexible with your schedule, supporting the needs of the spa
    • Analyze guest’s skin and prescribe the appropriate facial treatment
    • Explain products and reasons for the prescribed treatment to clients
    • Prepare the facial and waxing equipment and supplies daily
    • Maintain supply and treatment areas as directed
    • Submit supply requests to the Spa Manager in a timely fashion to ensure proper product availability for clients
    • Stay current on the latest thinking pertinent to the department and become well-versed and trained in its application
    • Ensure a pleasant visit for each client and maintain effective client relations
    • Promote and execute effective retail sales
    • Be knowledgeable and informed regarding all spa, general clinic and spa programs and services
    • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
    • Promote positive client relations for all clients by providing prompt, courteous and efficient service
    • Treat all sensitive personal medical information on clients in strictest confidence
    • Maintain personal appearance and grooming standards consistent with the management’s standards
    • Keep treatment areas and spa facilities clean and immaculate
    • Be ready to assist any staff member or client who needs help in a genuinely friendly manner
    • Report any problems incurred immediately to the Spa Manager
    • Report for scheduled shifts promptly and ready to work
    • Work diligently to support the Coachlight Skin Clinic & Spa hospitality and team philosophy throughout the facility
    • Work cooperatively and professionally with all departments
    • Comply with all departmental and company policies including HIPAA
    • Maintain confidentiality of all Coachlight Skin Clinic & Spa proprietary information
    • Resolve client complaints in a manner which promotes positive client relations
    • Maintain accurate property information through daily use of email and other forms of communication

    NOTE: All duties and requirements stated above are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor.