Coachlight West Des Moines
medspa CLINIC TEAM
Sheila Borwick – RN
Master Nurse Injector
With over 18 years of hands-on experience in medical aesthetics and 11 years as a valued member of Coachlight Clinic & Spa and Des Moines Plastic Surgery™, Sheila brings unmatched expertise in cosmetic injectables. She specializes in Botox® Cosmetic, Dysport®, dermal fillers like Juvéderm® and Restylane®, as well as advanced treatments with Radiesse® and Kybella®. Sheila has performed over 25,000 injectable procedures, earning the title of Master Injector—a designation backed by rigorous training and experience under the supervision of a board-certified plastic surgeon.
Sheila’s clinical precision and artistic eye make her highly sought after for wrinkle relaxers, lip enhancements, and complex filler areas including the nose, glabella, and temples. Her deep knowledge of facial anatomy ensures personalized and natural-looking results every time.
Sheila has played a vital role in helping Coachlight become a top-tier Allergan provider, ranking among the busiest aesthetic practices in the country. Known for her gentle touch, warm demeanor, and patient-first approach, Sheila is committed to helping guests feel confident and at ease during their injectable treatments.
Whether you’re new to aesthetic treatments or looking for advanced results, Sheila delivers expertise you can trust at Coachlight Clinic & Spa in Des Moines and Ankeny.
Jackie Bolton – RN, BSN
Master Nurse Injector
Jackie is a seasoned aesthetic nurse injector with over 15 years of experience specializing in cosmetic injectables. She earned her Bachelor of Science in Nursing from the University of Mary in Bismarck, ND, in 2001 and brings a rich background in hospital, surgical, and clinical care. Since joining Coachlight Clinic & Spa, Jackie has provided personalized treatments that reflect both her medical expertise and her passion for patient care.
With thousands of successful treatments, Jackie is recognized as a Master Injector, having completed over 25,000 hours in injectable services. She is expertly trained in Botox® Cosmetic, Dysport®, and dermal fillers including Juvéderm®, Restylane®, and Radiesse®. Jackie is also highly skilled in treating advanced areas such as the temples, glabella, and nasal structure—delivering natural, refined results tailored to each guest’s facial anatomy.
Practicing under the direction of a board-certified plastic surgeon through The American Board of Plastic Surgery (ABPS), Jackie ensures each treatment meets the highest standards of safety and artistry. Her role has been instrumental in helping Coachlight become a top-tier Allergan provider—placing the practice among the busiest and most respected aesthetic clinics in the country.
Jackie welcomes new and returning guests to schedule a complimentary consultation and experience trusted care in Des Moines and Ankeny.
Laura Wagner – RN
Nurse Injector
Laura is a dedicated nurse injector with more than 12 years of nursing experience and a passion for helping patients feel confident and empowered through aesthetic medicine. Before joining the team at Coachlight Clinic & Spa, she built her clinical foundation in high-pressure environments, including emergency and general patient care settings. Her transition into aesthetics was driven by a desire to blend her technical skill with an artistic eye—delivering natural, confidence-boosting results.
Laura specializes in cosmetic injectable treatments such as Botox® Cosmetic, Dysport®, and dermal fillers like Juvéderm® and Restylane®, with a focus on enhancing facial harmony. Her favorite treatment areas include the lips, cheeks, and chin, where subtle contouring can create beautifully balanced and flattering outcomes. Known for her calm and caring nature, Laura takes the time to understand each guest’s goals and designs custom treatment plans that align with their natural features.
Practicing under the guidance of a board-certified plastic surgeon, Laura ensures each injectable procedure is performed safely and effectively, following the highest standards of care. Whether you’re new to cosmetic treatments or ready to refresh your look, Laura is committed to making your experience comfortable, uplifting, and transformative.
Outside the clinic, Laura enjoys spending time with her family and staying active in the Des Moines and Ankeny area.
Heather Walker – RN, BSN
Nurse Injector
Heather brings over 20 years of experience as a registered nurse and has been an integral part of the Coachlight injectable team since 2021. Her professional background spans a variety of clinical settings, with recent years focused on plastic and cosmetic surgery. Since 2019, Heather has worked closely with injectable patients, helping them feel more confident and refreshed through expertly delivered treatments.
Specializing in Botox® Cosmetic, Dysport®, and dermal fillers such as Juvéderm® and Restylane®, Heather blends clinical precision with a personalized, patient-centered approach. She is passionate about educating each guest on their options and is committed to guiding them toward results that align with their goals and natural beauty. Her favorite aspect of aesthetic medicine is watching the boost of confidence that even small enhancements can provide.
Heather practices under the medical direction of a board-certified plastic surgeon, ensuring that every procedure meets the highest safety and quality standards. Whether you’re addressing fine lines, restoring facial volume, or simply looking for a subtle refresh, Heather takes time to evaluate your needs and develop a customized plan designed just for you.
With a warm demeanor and a detail-oriented mindset, Heather creates a welcoming and professional experience for all Coachlight guests in both Des Moines and Ankeny.
Jessica Moore, RN, BSN
Nurse Injector
Jess brings more than a decade of nursing experience to the Coachlight Clinic & Spa team, joining the practice with a strong background in hospital-based care, surgical recovery, and maternity services. Since transitioning into aesthetic medicine, Jess has found her true passion in helping clients look and feel their best through non-surgical cosmetic treatments.
Specializing in Botox® Cosmetic, Dysport®, and dermal fillers such as Juvéderm® and Restylane®, Jess focuses on enhancing each guest’s natural beauty with subtle, confidence-boosting results. Her favorite part of aesthetic nursing is witnessing the renewed self-assurance that personalized treatments can bring. Whether restoring volume or softening lines, Jess is dedicated to delivering care that feels both empowering and natural.
With a calm and compassionate approach, Jess ensures her clients feel informed, comfortable, and confident at every step of their aesthetic journey. She practices under the supervision of a board-certified plastic surgeon, maintaining the highest standard of safety and excellence in her treatments.
Jess takes the time to listen and educate, creating customized plans that help each guest reach their aesthetic goals while preserving their individual features. Outside the clinic, she enjoys spending time with her family and friends, staying active outdoors, and embracing a balanced, wellness-focused lifestyle.
Mikayla Bruce, DNP, APRN, FNP-C
Nurse Practitioner
Mikayla is a board-certified Family Nurse Practitioner with a Doctorate of Nursing Practice from the University of Iowa. She brings over 8 years of healthcare experience to the Coachlight team, with a background in inpatient care, primary care, and preventive medicine. Mikayla’s passion lies in helping patients restore balance and vitality through personalized wellness strategies that go beyond conventional treatment.
At Coachlight, Mikayla focuses on whole-body health, including hormone optimization, vitamin therapy, and lifestyle support. She believes that true wellness starts from within and that many chronic conditions can be prevented or improved with a foundational approach—rooted in proper nutrition, supplementation, and hormone balance.
Mikayla’s care philosophy is grounded in the belief that every individual is unique, and no two treatment plans should be the same. She takes the time to understand her patients’ goals, symptoms, and lifestyle before building a fully customized plan tailored to their needs. Whether addressing fatigue, mood swings, weight gain, or hormone imbalance, Mikayla’s approach is thorough, compassionate, and deeply informed.
If you’re looking for a practitioner who prioritizes education, long-term results, and natural balance, Mikayla offers a thoughtful and empowering experience at Coachlight Clinic & Spa in Des Moines and Ankeny.
Cara Collins
Master Clinical Aesthetician & Master Sciton Laser Specialist
Cara brings more than 22 years of experience in skincare and over a decade in the medical aesthetics industry. A graduate of the Professional Cosmetology Institute in Ames, Iowa, she is a licensed aesthetician in the state of Iowa and a Certified Laser Technician. Since joining Coachlight Clinic & Spa, Cara has remained at the forefront of technology, continuously expanding her expertise as new innovations emerge.
Cara specializes in results-driven treatments and advanced laser technologies including HALO®, MOXI®, BBL® HERO, Sofwave™, and INTRAcel RF Microneedling. Her knowledge also extends into non-surgical body contouring and fat reduction treatments like CoolSculpting® and EMSCULPT®, making her a go-to resource for patients looking to rejuvenate and reshape their appearance safely and effectively.
Passionate about creating visible, long-lasting results, Cara works closely with each guest to develop a personalized plan that combines in-clinic services with supportive at-home skincare. Her goal is to ensure every patient leaves feeling confident, refreshed, and empowered in their skin.
Known for her warm, knowledgeable approach, Cara invites you to schedule a consultation to explore the wide range of non-surgical procedures available at Coachlight Clinic & Spa in Des Moines and Ankeny.
Robyn Jennett
Master Clinical Aesthetician & Master Sciton Laser Specialist
Robyn has been an integral part of Coachlight Clinic & Spa and Des Moines Plastic Surgery™ since 2014, bringing over 20 years of hands-on experience in skincare, laser treatments, and medical aesthetics. Her dedication to excellence and results-driven care has made her a trusted leader within the clinic and a valued resource to both patients and team members alike.
As a seasoned aesthetic professional, Robyn specializes in personalized treatment plans for a wide range of skin concerns—from sun damage and pigmentation to texture, acne, and aging skin. She is expertly trained in advanced laser technologies including BBL® HERO, MOXI®, HALO®, and Sofwave™, helping patients achieve radiant, long-term results without surgery or downtime.
Robyn is best known for her warm, welcoming approach and unwavering commitment to patient care. She takes time to get to know each guest’s unique goals and concerns, ensuring they feel informed, supported, and empowered at every step of their skincare journey.
What Robyn enjoys most is building meaningful relationships with her patients. She believes that genuine connection is the foundation of great care and strives to make every guest feel confident, comfortable, and cared for—both inside and out.
Jessie Port
Master Clinical Aesthetician & Master Sciton Laser Specialist
Jessie is a Licensed Aesthetician in the state of Iowa and a Certified Laser Technician with over 15 years of experience in the skincare and aesthetics industry. A graduate of La’James International College in Mason City, she has furthered her expertise through postgraduate training at the renowned International Dermal Institute in Chicago. Her commitment to continued education allows her to provide the most current, effective treatments in medical aesthetics.
At Coachlight Clinic & Spa, Jessie offers a wide range of advanced, results-driven services including CoolSculpting®, HydraFacial®, Forever Young BBL®, HALO® Pro, laser hair removal, skin tightening, microdermabrasion, facials, and customized chemical peels. Whether addressing concerns like fine lines, uneven tone, acne, or unwanted hair, Jessie takes a personalized approach to help her clients achieve healthy, radiant skin.
What sets Jessie apart is her passion for education—she takes time during each appointment to teach her guests how to best care for their skin at home, maximizing their long-term results. Known for her approachable nature and meticulous technique, Jessie creates a welcoming environment where patients feel confident and cared for.
Jessie invites you to schedule a complimentary consultation at Coachlight Clinic & Spa in Des Moines or Ankeny to begin your skincare journey.
Rebecca Jones
Master Clinical Aesthetician
Laser Specialist
Rebecca brings over 20 years of skincare and aesthetics experience to the Coachlight Clinic & Spa team. As a Licensed Aesthetician with advanced certifications, she is highly trained in laser technologies including Sciton’s HALO®, MOXI®, and BBL® HERO, as well as microneedling, laser hair removal, and body contouring treatments like CoolSculpting® and EMSCULPT®. Her extensive expertise also includes the use of top-tier medical-grade skincare products to support ongoing at-home care.
Rebecca’s passion lies in educating her guests and developing treatment plans that improve the health and appearance of their skin—both in the clinic and at home. She believes that optimal skin health is a collaboration between professional treatments and personalized skincare routines. Her detailed, results-oriented approach helps patients feel confident in their regimen and empowered by their progress.
Known for her warm energy and ability to build immediate trust, Rebecca takes time to understand each guest’s unique skin goals, lifestyle, and comfort level. Whether she’s guiding someone through laser treatments or recommending the best medical-grade products, she always tailors care to the individual.
Rebecca invites you to experience customized, professional skincare with a complimentary consultation at Coachlight Clinic & Spa in Des Moines or Ankeny.
Dannica Tometich
Clinical Aesthetician
Laser Specialist
Dannica is a Licensed Aesthetician in the state of Iowa and a valued member of the Coachlight Clinic & Spa clinical aesthetics team. A graduate of the Iowa School of Beauty, she blends her passion for skincare with 8 years of prior healthcare experience—bringing a unique, patient-centered approach to every treatment.
Dannica is certified in advanced laser treatments including MOXI®, BBL® HERO, and laser hair removal. She has completed additional expert-level training in BBL protocols and is also a Certified ZO® Skin Health Specialist. Her education and hands-on experience allow her to address a wide range of skin concerns with a focus on achieving long-term results.
Before moving into advanced clinical aesthetics, Dannica developed a loyal following through Coachlight’s spa facial services, where she built strong relationships and helped guests begin their skincare journeys. Today, she continues that commitment by creating personalized, results-driven plans that combine in-office treatments with effective at-home care.
Dannica’s mission is to educate and empower her guests so they can feel confident in their skin. With a calm and friendly demeanor, she makes every visit comfortable and informative.
Schedule a complimentary consultation with Dannica at Coachlight Clinic & Spa in Des Moines or Ankeny to start your customized skincare plan.
Meagan Tron
Clinical Aesthetician
Laser Specialist
Meagan is a Licensed Aesthetician and Certified Laser Technician in the state of Iowa, bringing over 15 years of experience in the beauty industry. She began her career as a professional makeup artist and body painter, later graduating from the Iowa School of Beauty in 2017. Since then, she has combined her artistic background with advanced aesthetic training to help guests achieve their personal skincare and body goals.
At Coachlight Clinic & Spa, Meagan specializes in a variety of services including body sculpting, laser hair removal, acne treatments, skin retexturing, and pigment correction. Her certifications include microneedling, CoolSculpting®, BBL® HERO, MOXI®, HALO®, and laser hair removal—allowing her to offer guests the latest in non-invasive, results-driven treatments.
Meagan is passionate about creating personalized treatment plans that reflect each guest’s unique goals, concerns, and comfort level. Whether addressing uneven skin tone, hair reduction, or body contouring, she tailors every step of the process to ensure optimal outcomes.
Known for her approachable demeanor and thorough consultations, Meagan strives to make each guest feel confident, informed, and cared for. She welcomes you to schedule a complimentary consultation at Coachlight in Des Moines or Ankeny to begin your customized aesthetic journey.
Makyla Nielsen
Clinical Aesthetician
Laser Specialist
Makyla is a Licensed Aesthetician in the state of Iowa with over five years of professional experience in the skincare and wellness industry. She received her education from La’ James International College and has since built a reputation for creating soothing, results-focused spa experiences tailored to each guest’s needs.
At Coachlight Clinic & Spa, Makyla offers a wide range of rejuvenating treatments designed to enhance skin health and overall well-being. She is trained in laser skincare services and combines this technical knowledge with a gentle, compassionate approach to deliver effective, relaxing care. From custom facials to skin maintenance treatments, Makyla helps each guest achieve a radiant complexion in a stress-free environment.
What sets Makyla apart is her dedication to skin education. She takes the time to teach her clients how to properly care for their skin at home, supporting long-term results and improved confidence. Her passion lies in helping guests not only look their best but feel their best through consistent skincare and mindful self-care routines.
If you’re looking for a calming, personalized experience with an aesthetician who truly listens, Makyla invites you to schedule a complimentary consultation at Coachlight Clinic & Spa in Des Moines or Ankeny.
Coachlight West Des Moines
Spa TEAM
Carlee Westberg
Spa Aesthetician
Carlee is a licensed esthetician and certified reflexologist in the state of Iowa. She received her aesthetics education from La’ James International College and has a strong background in skincare and product knowledge. Carlee is passionate about helping guests improve their skin health while creating a calm, personalized experience that leaves them feeling relaxed and renewed.
With a focus on both results and relaxation, she combines her technical expertise with a warm, welcoming approach to ensure every treatment feels restorative. Whether you’re new to skincare or looking to elevate your routine, Carlee is here to guide you with care and confidence.
Outside of the clinic, Carlee enjoys collecting vintage treasures, practicing makeup artistry, and spending time with her dog and cat.
Josie Thomas
Spa Aesthetician
Josie is a licensed aesthetician in the state of Iowa, originally receiving her aesthetics training in South Dakota. She is passionate about helping guests achieve healthier, more radiant skin by offering treatments tailored to their unique needs and goals.
Known for her friendly, approachable style, Josie focuses on results-driven skincare while creating a welcoming and personalized experience. Whether you’re looking to refresh your glow or start a targeted treatment plan, Josie is committed to helping you look and feel your best.
Outside of work, she enjoys spending time with friends and family, attending concerts, and exploring music festivals.
Jenny Foster
Spa Aesthetician
With over seven years of experience in the spa industry, Jenny brings refined skill and a deep passion for skincare to Coachlight Clinic & Spa. After opening and managing a spa at a country club in Colorado, she returned to Iowa to continue her aesthetic career while raising her family.
Jenny specializes in providing personalized, results-focused treatments and is committed to building lasting relationships with her guests. Her warm, approachable style helps clients feel at ease while she works to improve their skin health and overall well-being.
Outside of the clinic, Jenny enjoys fishing, gardening, and making memories with her family and friends.
Parris Partida
Spa Aesthetician
Parris has been a licensed aesthetician since 2020 and brings a vibrant, guest-focused energy to every treatment. She is passionate about helping people look and feel their best—offering personalized care that’s both uplifting and effective.
With a strong sense of connection rooted in her large family upbringing, Parris values building genuine relationships with her guests. She takes pride in creating a warm, welcoming environment and strives to make each visit a fabulous, feel-good experience.
Outside of the treatment room, Parris enjoys reading and spending quality time with her friends and family.
Madi Ketelsen
Spa Aesthetician
Clinical Assistant
After over a decade in the beauty industry, Madi took her passion for skin health to the next level by earning her esthetics license from the Aveda Institute in 2025. She joined Coachlight Clinic & Spa to fulfill her dream of helping others feel confident and radiant in their own skin.
Madi takes a results-driven yet personalized approach to each treatment, focusing on long-term skin health and client satisfaction. Her warm personality and strong attention to detail create an experience that’s both effective and enjoyable.
Outside the clinic, Madi loves patio dinners, traveling, spending time outdoors, reading, and relaxing with her husband and their dog.
Coachlight Ankeny
medspa Clinic TEAM
Brittney Hammond, RN
Nurse Injector
Brittney is a registered nurse with over 7 years of healthcare experience and joined the Coachlight team in 2023 to pursue her passion for aesthetic medicine. With a strong clinical background and a patient-first mindset, she focuses on helping guests feel confident and informed about their injectable treatment options.
Specializing in Botox® and Dysport®, Brittney enjoys working with guests who are interested in both preventative care and maintaining a natural, youthful appearance. She takes time to educate each individual on how to best achieve their goals with a personalized approach.
Outside of the clinic, Brittney enjoys working out and staying active in the community.
Megan Drilling
Clinical Aesthetician
Master Sciton Laser Specialist
Megan has been a licensed aesthetician since 2013, combining her education from Iowa State University and the Aveda Institute in Des Moines. In 2018, she earned her laser certifications and shifted her focus to advanced clinical skincare treatments.
Passionate about helping others look and feel their best, Megan takes a thoughtful, goal-oriented approach with every guest. She’s known for her strong attention to detail and commitment to education—both for herself and her clients.
Megan loves empowering guests with knowledge so they can confidently care for their skin long after their visit.
Morgan Bernal
Clinical Aesthetician
Morgan is a licensed medical aesthetician with a passion for enhancing natural beauty and promoting long-term skin health. She graduated from the Aveda Institute in 2017 and has since developed advanced skills in skincare, laser technology, and personalized aesthetic treatments.
Morgan is committed to staying current with the latest innovations in the industry, ensuring her guests receive effective, high-quality care. She believes in educating and empowering her clients, helping them feel confident in both their treatment plans and overall skincare journey.
Her calm, thoughtful approach makes each visit relaxing, informative, and results-driven.
Emma Hjelle
Aesthetician
Emma is a passionate Licensed Aesthetician at Coachlight, dedicated to helping guests achieve their healthiest, most radiant skin. She customizes every treatment to target individual concerns, including fine lines, acne, pigmentation, and overall skin rejuvenation.
Emma takes a results-driven yet relaxing approach, blending advanced techniques with a spa-like experience to ensure each visit is both effective and enjoyable. Her goal is to make every guest feel confident, cared for, and glowing from the inside out.
Administrative Team
Dr. David Robbins, MD
Medical Director
Quadruple Board Certified Plastic Surgeon
Dr. David Robbins serves as the Medical Director of both Coachlight locations and is a nationally recognized, quadruple board-certified plastic surgeon. With over 20 years of experience in cosmetic plastic surgery, Dr. Robbins is the founder of Des Moines Plastic Surgery™ and maintains a full-time surgical practice focused on aesthetic procedures of the face, breast, and body.
As a leader in the field, Dr. Robbins is committed to innovation, safety, and delivering natural-looking results. His extensive experience and high standards guide the Coachlight team in offering the latest non-surgical technologies in skin rejuvenation, laser treatments, and body contouring. From injectable aesthetics to advanced laser procedures, Dr. Robbins ensures that every treatment offered at Coachlight meets the highest level of medical excellence.
Under his direction, Coachlight has become one of Iowa’s most trusted destinations for medical aesthetics. Patients can feel confident knowing their care is overseen by one of the region’s most experienced and respected cosmetic professionals.
Brenda Bohnenkamp
Director
Brenda is the Director of Des Moines Plastic Surgery™ and Coachlight Clinic & Spa, bringing a strong background in business and leadership to her role. She is a graduate of the University of Nebraska, where she earned her bachelor’s degree in Business Administration with a minor in Management of Information Systems.
With a strategic focus on operational excellence, Brenda oversees the daily management of both practices. Her responsibilities span financial operations, human resources, and staff coordination—ensuring seamless efficiency and a positive experience for both patients and team members. She also plays a key role in supporting the clinics’ marketing and brand development efforts.
Brenda’s leadership helps drive the continued growth and success of Coachlight and Des Moines Plastic Surgery™, fostering a culture rooted in professionalism, innovation, and patient-focused care. Her dedication to creating an outstanding environment for both guests and staff makes her an essential part of the organization’s ongoing commitment to excellence.
Denise Tegels
Clinic & Spa Manager
West Des Moines
Denise brings over 30 years of experience in healthcare management and customer service to her role at Coachlight Clinic & Spa and Des Moines Plastic Surgery™. A graduate of Mount Mercy University with a bachelor’s degree in Business Administration, Denise plays a key leadership role in practice management, operations, and business development.
With a deep understanding of both clinical workflow and patient experience, Denise serves as a liaison between staff, providers, and patients—ensuring the seamless coordination of care and services. Her focus is on maintaining the high standard of excellence that has positioned Coachlight and Des Moines Plastic Surgery™ as trusted leaders in surgical and non-surgical aesthetic care across the Midwest.
Denise is passionate about creating a welcoming, efficient, and results-driven environment for every guest. Her guidance helps support team collaboration and continuous improvement while keeping patient satisfaction at the center of every decision.
Savannah Pomerleau
Assistant Clinic & Spa Manager
West Des Moines
Savannah plays a key role at Coachlight Clinic & Spa by managing the guest services associate team and coordinating provider schedules to ensure a smooth, welcoming experience for every guest. With a degree in Hospitality Management, she brings a strong background in service excellence and guest relations to her leadership role.
Savannah is passionate about creating a calm, organized, and supportive environment from the moment each guest walks through the door. Her attention to detail and genuine care help maintain the high standards that Coachlight is known for, ensuring guests feel valued and comfortable throughout their visit.
What Savannah loves most about her work is witnessing the transformation in guests’ confidence. Seeing someone “light up” after a treatment and knowing she contributed to that positive experience is what motivates her every day.
Her warmth, professionalism, and dedication to guest satisfaction make her an essential part of the Coachlight experience.
Jenna Tool
Clinic Manager
Ankeny
With over a decade of experience in the beauty and wellness industry, Jenna leads the Coachlight Clinic team in Ankeny with a focus on excellence in operations, guest experience, and team development. Her background in both aesthetics and business management allows her to support all facets of the clinic, ensuring each guest receives a seamless, professional, and welcoming visit.
Jenna’s role involves overseeing day-to-day operations, coordinating team efforts, and creating growth opportunities for staff members. She is passionate about fostering a positive and empowering environment—for both the clinic team and the guests they serve.
Dedicated to delivering the high standards that define the Coachlight experience, Jenna ensures that every detail—from scheduling to service delivery—reflects a commitment to care, quality, and personalized attention.
Her leadership plays a vital role in helping the Ankeny location thrive as a trusted destination for advanced aesthetic and wellness services.
Lauren Caleb
Marketing & Social
Media Manager
Lauren brings over a decade of experience in the beauty and wellness industry, with a strong background in marketing, digital strategy, social media, and brand development. She holds a bachelor’s degree from Iowa State University and is also a licensed cosmetologist, blending creative insight with industry expertise.
As Coachlight’s Marketing & Brand Manager, Lauren leads efforts to share the story of our team, services, and commitment to excellence across all platforms. Her role is central to shaping the clinic’s online presence, engaging the community, and supporting the continued growth of both Coachlight Clinic & Spa and Des Moines Plastic Surgery™.
Lauren is also a proud member of the Professional Beauty Association and stays actively involved in the community through volunteering and fundraising initiatives. Her passion for storytelling, visual branding, and community connection helps ensure that every touchpoint reflects the Coachlight standard of care and professionalism.
Niki Lindsey
Lead Coordinator
Niki serves as the full-time Lead Coordinator at Coachlight Clinic & Spa, guiding both guests and providers through a smooth, supportive, and personalized aesthetic journey. With over a decade of experience in the beauty and aesthetics industry, Niki has been a Licensed Esthetician since 2012 and previously worked as an aesthetics educator—sharing her expertise and passion for skincare with others.
Before transitioning into clinical aesthetics, Niki built a strong foundation in high-end cosmetics and skincare as a retail manager. Her combined experience gives her a deep understanding of both the science and artistry behind beautiful, healthy skin, along with a guest-centered approach to care.
Known for her warm personality and attention to detail, Niki is committed to creating an exceptional experience for every guest from consultation through treatment. She’s your go-to resource for guidance, questions, and support throughout your time at Coachlight.
Outside the clinic, Niki loves curling up with a good book—preferably under a fuzzy blanket, no matter the season!
Jacki Bosley
Director of First Impressions
West Des Moines
With over 20 years of experience in the beauty, wellness, and customer service industries, Jacki Bosley brings warmth, expertise, and professionalism to every guest interaction at Coachlight Clinic & Spa. As the Director of First Impressions, Jacki is often the first friendly face guests see—ensuring everyone feels welcome, valued, and supported from the moment they arrive.
Jacki’s extensive knowledge of skincare products and aesthetic treatments allows her to provide thoughtful guidance and expert recommendations, helping guests make informed choices on their skincare journey. Her passion for ongoing education keeps her up to date on the latest trends and innovations in the industry, which she’s always eager to share with guests.
Outside the clinic, Jacki enjoys modeling, acting, traveling, and spending time outdoors. Her positive energy and love for beauty and wellness make her an essential part of the Coachlight team and the exceptional guest experience the clinic is known for.
Paige Harrington
Director of First Impressions
West Des Moines
Paige Harrington is the Director of First Impressions at Coachlight Clinic & Spa in West Des Moines, where she plays a key role in creating a warm, welcoming environment for every guest. As one of the first team members guests interact with, Paige sets the tone for exceptional service, ensuring each visit starts and ends with care and professionalism.
With a natural ability to connect with people, Paige is passionate about helping guests feel comfortable and valued from the moment they walk through the doors. She brings excellent communication skills and attention to detail to her role, supporting both the guest experience and the day-to-day flow of the clinic.
Whether coordinating appointments or offering guidance on services, Paige takes pride in being a knowledgeable and friendly resource. Her dedication to hospitality and guest satisfaction makes her an essential part of the Coachlight experience in West Des Moines.
Haley Polzin
Director of First Impressions
West Des Moines
As the Director of First Impressions at Coachlight Clinic & Spa in West Des Moines, Haley Polzin plays a vital role in ensuring every guest feels welcomed, valued, and supported from the moment they arrive. With a passion for hospitality and a natural warmth, Haley creates a seamless front-desk experience that reflects Coachlight’s high standards of care.
Whether greeting guests, managing appointments, or assisting with day-to-day clinic flow, Haley is committed to providing a calm, organized, and friendly environment. Her attention to detail and upbeat energy make her a go-to resource for both guests and team members alike.
Haley’s favorite part of her role is helping guests feel comfortable and confident as they begin or continue their aesthetic journey. She takes pride in delivering service that’s not only professional—but also personal and heartfelt.
Her commitment to making a positive first impression helps set the tone for the exceptional care guests receive throughout their visit at Coachlight.
What People Are Saying
Coachlight is known as a destination of beauty and wellness and Iowa’s top medical aesthetic provider, serving guests with Des Moines Plastic Surgery for over 15 years.
